Privacy Policy

Effective Date: August 15, 2024

The Velocity Company Inc. ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.thevelocityco.com (the "Site"), and use our services, including our Mobile SMS services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

Personal Information:

When you visit our Site or sign up for our services, we may collect personally identifiable information such as your name, email address, phone number, mailing address, and other details necessary to provide you with our services.

Non-Personal Information:

We may collect non-personal information such as browser type, device information, and website usage data through cookies, web beacons, and other tracking technologies to improve our Site and services.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and manage our services, including billing, customer service, and communication related to your account or transactions.
To send you updates, newsletters, and marketing communications that may be of interest to you.
To improve our Site, services, and overall customer experience.
To comply with legal obligations and protect our legal rights.

3. Mobile SMS Privacy Policy and Customer Consent

As a current or prospective customer, you may choose to communicate with us via SMS text messaging. By submitting your contact information on our Site and/or signing up for our paid and free events, you consent to receiving SMS text messages from us related to:

Registration details and updates for events.
Promotional texts and marketing communications.
Billing and customer service inquiries.
Appointment reminders and other administrative requests.

Opt-Out and Help:

You can opt out of receiving SMS text messages at any time by texting STOP to us. If you need help or assistance, you can text HELP at any time.
Your mobile information will not be shared with any third parties/affiliates for marketing or promotional purposes. All SMS communications follow the guidelines set by the CTIA, including guideline 5.2.1.

Privacy and Data Removal:

If you wish to have your information removed from our records, please contact us via our email address or regular mail.

Contact Information:

Email: info@thevelocityco.com
Address: 289 Jonesboro Rd. Suite 232, McDonough, GA 30253, US

4. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this Privacy Policy. We may share your information with trusted third parties who assist us in operating our Site, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

We may also disclose your information:

To comply with legal obligations or respond to lawful requests by public authorities.
To protect our rights, property, or safety, and the rights, property, or safety of others.

5. Security of Your Information

We take reasonable measures to protect the security of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to access, correct, update, or delete your personal information. You may also withdraw your consent to the processing of your data at any time, subject to legal or contractual restrictions.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Email: info@thevelocityco.com
Address: 289 Jonesboro Rd. Suite 232, McDonough, GA 30253, US